I want to forward my cell calls when I am not in my office but
still want to get my fax and modem calls at the office. Will the
Stick do this or do I need a different type of product?
The Stick is not the right product for your application if you want
to transfer your calls to your cell phone when you are not in the
office.
The Stick will not allow you to transfer your calls because it
answers the phone to listen for cng (fax), dtmf (touch tones)
or the absence of any tones. Even though the calling party doesn't
know it (the stick generates a ring back tone just like the phone
company so callers think the phone is ringing but in reality,
it is already listening) the Stick answers the phone. If the phone
is answered, the call can't be transferred unless you have another
line to transfer it on. Anyway...The Stick is a great product...just
not right for your application.
We have a better product for this...
You are in luck though because we have the perfect product for
you. I have exactly the same setup as you want to have so I know
that this will work and you will love it. I transfer my calls
to my cell phone when I leave the office but fax and modem calls
are not transferred to my cell. Fax calls go to the fax. Modem
calls go to my modem. That's what you want. Right?
It's a little more tricky than the stick because you have to
call the phone company and sign up for a service. You also have
be sure to instruct them on how you want it set up but it's worth
it. Programming is a breeze. All you have to do is call into each
of your phone numbers one time and it's programmed. That's it.
This box is so smart that it learns your local phone company ring
voltage signals. That's why it always works perfectly everywhere
the service is offered. No other switch does this. Like I said,
I personally do exactly what you will be doing. I get my voice
call wherever I am. I am FREE of waiting by the phone and I love
it.
The type of product that we recommend to work with call forwarding
is called the SR. Like I said, what you will need to do is call
your local phone company and tell them that you want your distinctive
ringing service to transfer calls separately. When you call them
to sign up for the distinctive ringing service, just tell them
that you want to forward your main number and not your distinctive
ringing number when you forward your calls. Otherwise they will
transfer all of your numbers. I know because I went through this
when I got mine installed 17 years ago. (Before I had a cell phone,
I transferred my calls to land phones). I just talked to a phone
man from SBC the other day and he said you still have to request
to have only your main number transferred but they do it. You
just have to be sure to ask.
That said...let me explain how the SR works so you can see for
yourself:
Distinctive ringing: Distinctive ringing is a service offered
by your local telephone company that you pay about $2.50 a month
per number for (similar to the way you pay for call waiting and
other features). What the service does is gives you up to three
phone numbers on one line. Each number issues a different ringing
pattern so if it's a normal ring you know its phone number one,
a double ring is phone number two and so forth.
What a distinctive ringing box (The SR) does is monitor the line
and then routes the calls by phone number to the specific device
for that phone number. The box never actually answers the phone
to listen like the tone detection models do so calls can be forwarded
by phone number thus your call forwarding will work just like
it does now plus anyone who calls your fax number will be routed
to the fax. The SR constantly monitors the phone company patterns
so it just passes the phone company signal to the correct device
as soon as it detects the phone company ring voltage. With the
SR Series, you have two or three phone numbers sharing one line.
In this application, you actually have a fax number and a modem
number (and a voice number or other number with the SR-3). When
you push # 72 and your cell number, only your voice calls are
forwarded.
Using one of our distinctive ringing switches is just like having
2 (or 3) dedicated phone lines except you can't have more than
one call going at a time on your single line. You call one number
for your fax, another number for your modem and/or another number
for voice. Each device has it's own phone number. It also looks
great on your business card to have three numbers instead of just
one.
This product is the SR. We have 2 SR products: SR-2
(two phone numbers) which is only $109 delivered or
SR-3 (2
or 3 phone numbers) which is only $10.00 more. You
can order either securely online at either of the above pages
or at modemswitch.com.
There are also links below that link to these products.
I hope this answers your questions. If not, or if you want to
place your order by phone, call me toll free at 866-337-0965 or
email me.
